Payment & Insurance

If you have any questions about an invoice you have received please call our office at (864) 331-1400. One of our team members will be happy to assist you.

We understand that health insurance can be difficult to navigate and understand. Clarity is here to help with that. Our team will work with you and your insurer to explore the payment options that will work best for your unique treatment and financial situations. To contact our business office please call 864-331-1400.

When coming for an appointment at Clarity be sure to bring your health insurance card, Medicaid, or Medicare card along with your drivers license.

Upon arrival for your (or your child’s) appointment at Clarity you will receive a copy of Clarity’s Notice of Privacy Practices to review.

If you have any questions about how payments, or if your health insurance plan will pay for your visit to Clarity our team is prepared to help you find an answer to those questions. Clarity’s business office may be reached at 864-331-1400.


The client is ultimately responsible for all costs not covered by their insurance company. These costs include, but are not limited to: services that have been provided which are not covered by the client’s insurance policy, balances after the insurance payment, or failure to obtain prior authorization before your appointment.

If you have any questions about how payments work, understanding your EOB, or if your health insurance plan will pay for your visit to Clarity our team is prepared to help you find an answer to those questions. Clarity’s business office may be reached at 864-331-1400.

Please note that Clarity’s psychologists are not contracted with any insurance providers. Although the client will be given the necessary paperwork following the evaluation to file a claim with their health insurance company, full payment for Psychological Evaluation Services is the responsibility of the client (or parent/guardian) and it is due  prior to the first appointment. A deposit of one half of the fee is due two weeks prior to the first appointment and a deposit of $50 is is required to secure an appointment for psychological evaluation services.

We understand that services provided at Clarity may be cost prohibitive. For that reason we have financing and payment options available for our clients.


We will assign a therapy time specifically for your child. If a client or family cancels a therapy session, for any reason, we reserve the right to charge you for the therapy session (example: client sickness, vacation, etc.). We will try to make up client absences that are due to sickness, but unfortunately we cannot guarantee a new therapy time. If our team is unable to conduct the therapy session due to therapist absence, your account will be credited for those sessions. Two consecutive unexplained client absences or 25% of therapy sessions missed may warrant dismissal from speech therapy services. In addition, any account that has a client balance due past 30 days will also result in dismissal.

Late Arrival

Therapy sessions begin and end at scheduled times. There are no provisions for extending sessions to accommodate client tardiness. If a client is more than 10 minutes late for a session it is up to the therapist’s discretion as to whether they will see that child.

  • Blue Cross Blue Shield of South Carolina
  • BlueChoice Health Plan of SC
  • BCBS State employee Plan
  • BCBS Federal employee health plan
  • Planned Administrators (PAI)
  • Medicaid SC
  • Medicaid First Choice by Select Health of SC
  • Medicaid Absolute Total Care
  • Medicaid Wellcare of SC
  • Medicaid Molina Healthcare SC
  • Medicare Part B
  • Tricare

Please note, we are an out of network provider for psychological evaluation services. However, if you choose to file a claim yourself, please inform our billing office, so we can help make your filing easier by providing a receipt that includes service codes, fees, payment, and diagnostic codes. Insurance companies vary in terms of reimbursement for psychological testing, so please contact your insurance company before beginning the evaluation process, if you are planning to seek reimbursement. Please be aware that third party insurance providers seldom reimburse for academic/learning related issues, although policies vary. Payment is the responsibility of the client or parent/guardian unless prior arrangements are made.

Clarity Cares

Clarity Cares is an income-based sliding scale fund that allows Clarity to offer some services at a reduced rate to individuals without the ability to pay full fees and/or without apt insurance coverage.  For more information regarding qualification for Clarity Cares please call our business office at 864-331-1400. Click here to download our Clarity Cares Application.

Care Credit

For your convenience, we are pleased to offer Care CreditTM– a flexible way to pay for hearing aid services from Clarity. CareCredit helps you pay for out-of-pocket healthcare expenses for you and your family. Once you are approved, you can use it again and again* to help manage health, wellness, and personal care costs not covered by insurance.

Options include:

  • 6 months or 12 months no interest payment Plan
  • 24 month, 36 month, and 48 month Budget Payment Plan (Monthly payments required – Current APR 14.90% subject to change)


  • Special financing available on qualified purchases
  • Low monthly payments and no pre-payment penalties
  • No down payment required

Easy to Use

  • Apply online today and get a fast credit decision
  • No need to re-apply for additional treatments or purchases
  • Credit line can be used for all family members
  • Accepted at a variety of participating provider offices
  • View, manage and pay your account online

* Terms & Conditions

It’s easy to apply. You will need the following:

  1. Photo ID (e.g. driver’s license, government issued ID, military ID) verifying you are at least 18 years of age
  2. A street address (not a P.O.  Box)
  3. Second form of ID (bankcard, voter registration)

*Subject to credit approval. Minimum monthly payments required. Visit for details and more information

Get to Know Clarity